Euro Cars London (Specalists in Airport Transfers to and from Central London from Heathrow, Gatwick, Stansted, Luton and City Airport)

• Airport Transfers
• What is a private hire vehicle?
• How much notice do I need to give when booking?
• What areas are covered by the term Central London?
• Can I request a Male or Female driver or a pacific driver?
• Can I book a vehicle & driver for the duration of my stay?
• I will be coming to the UK from the USA, Ireland or Spain can I book from this country?
• How Do I Make a Booking?
• Insurance: Am I and are my goods insured?
• How does the London Congestion charge affect my fare?

Please note:
All booking should be made in GMT (Greenwich MeanTime)
And Our Airport Transfer Service (Inbound) will require a minimum of 2 hours notice.










AIRPORT TRANSFERS
Where & How do we meet the driver?
How long will the driver wait for us?
What happens if the flight is delayed or arrives early?
what happens if my flight is diverted to another airport?
How long is the trip between the airport & Central London?
Can we book a return trip to the airport when we are leaving?


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Where & How do we meet the driver?
Unless requested to the contrary, our driver will meet their passengers by the exit to the customs hall inside the airport terminal, where he/she will be holding a meeting board with the passengers name on it. Please bear in mind that airports get busy, this is why we ask for the passengers mobile phone number so our driver can call the passenger should there be any complications in making contact. So please ensure yours is at hand!

When the driver makes contact, he/she will assist the passengers with their luggage and show the passengers to their vehicle. In the event that you are unable to make contact with your driver, please contact us ASAP.


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How long will the driver wait for us ?
The driver will wait approx 45-60 minutes from the time the plane lands before calling you on your mobile, in the event that the driver is unable to contact you, the driver will make a paging call from the Airport Information desk; wait 15 minutes by the information desk with a meeting broad and then make enquiries with airline staff, customs and immigration. Only then will the driver leave if he has been unable to contact the passenger/s.


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What happens if the flight is delayed or arrives early?
As we have access to all UK flight arrival and departure boards we will make the necessary adjustments to your booking, to ensure that the driver is there to meet the passenger/s, so rest assured, it makes no difference how early or late the flight is there will be a driver there to meet you. As a norm we will not charge extra for this service, however we do reserve the right in extreme circumstances. (The definition of Extreme being at our discretion), to make a cash charge for any excess of waiting time, parking fees and/or other overhead incurred. However no charges will be made until the driver has contacted the control centre and the control centre sanctions any such charge.

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What happens if my flight is diverted to another airport?
We quite often have vehicles within striking distance of Heathrow, Gatwick, Luton, Stansted & City Airports, so although we cannot guarantee being able to pick you up under these circumstances, we will endeavour to do so and dispatch a vehicle if one is available!

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How long is the trip between the airport & Central London?
The trip normally varies between:
Heathrow 45-60 minutes
Gatwick 75-90 minutes
Stansted 45-90 minutes
City Airport 25-45 minuets
Luton 35-65 minutes

Please note: Quotes are approximate & vary greatly depending on the time of day and traffic conditions.
Therefore and without prejudice we are not bound contractually or other by these quotes as they are only a guide line to average travelling times and we are not to be considered negligent or at fault if a trip should a take longer or shorter time.

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Can we book a return trip to the airport when we are leaving?
Most certainly, Return booking can be made in exactly the way the original booking.
click here to contact us or email your requirements

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Q: what is a private hire vehicle
A private hire vehicle is a private vehicle (either owned or hired by a driver or Private hire/Minicab company) for the transportation of persons or parcels from A to B. Private hire vehicles are also known as Minicabs, which are registered with the P.C.O. (Public Carriage Office) and have to undergo stringent testing every six months. The drivers and company are also registered with the P.C.O. and all vehicles have to display a badge both on the front & rear windows the colour of which changes every year. Private hire vehicles are also required to have a special insurance which is known as Hire & Reward insurance.This is not goods in transit insurance, so if you are transporting goods of a high value they will travel at your own risk unless you take out your own insurance.


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Q: How much notice do I need to give when booking?
This depends greatly on the time of day and traffic conditions. However under normal circumstances:
Airport Transfers
Although we constantly have vehicles travelling between London's airports these vehicles are normally pre-booked therefore we ask you to allow 24 hours where possible although it is possible to get vehicles within 10-20 minutes when it is quite.
Minicabs/Private Hire Vehicles
Vehicles can normally be with you with 10-15 minutes however this is not guaranteed so it is always best to book in advance when possible
MPV's {People carriers capable of carrying 6 passengers}
When booking an MPV either for passengers - Goods or light removals
it is always best to give at least a couple of hours notice as the availability on these vehicle varies greatly as they are the most sort after vehicle, which you will understand as they are not only used for normal minicab trips but for
Airport transfers, Stations, The Transportation of Large Goods, Shopping trips,Family Sightseeing trips, Light Removals and day trips.
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Q: What areas are covered by the term Central London?
The term Central London cover all of the following Central London post codes and covers the majority of Greater London.
Post Codes and Areas
W1 - W2 - WC1 - WC2
Mayfair -The West End - Paddington & Bayswater
EC1 - EC2 - EC3 - EC4
The City of London
SW1 - SW3 - SW5 - SW6 - SW7
Victoria - Knightsbridge - Belgravia - Chelsea - Fulham - Brompton - Earls Court
NW1 - NW2 - NW3 - NW4 - NW6 - NW8 - NW10 - NW11
Camden Town - Kings Cross - Euston - Cricklewood - Neasden - Hampstead - Belsize Park - West Hampstead Kilburn - Hendon - ST John's Wood - Harlesden - Willesden - Kensal Rise - Golders Green
W3 - W4 - W5 - W6 - W8 - W9 - W12
Acton - Chiswick - Kensington - Ealing - Shepherds Bush - Hammersmith - Maida Vale
For all other areas click here to contact our control centre and one of our controllers will be happy to give you a quote.

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Q: Can I request a Male or Female driver or a pacific driver?
We appreciate that some clients prefer male or female drivers and quite often request drivers who have picked them up before, so where possible we will be happy to oblige, however if a specific driver, (male or female) is not available we reserve the right to send any available driver.

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Q: Can I book a vehicle & driver for the duration of my stay?
Yes; you can book a vehicle for the term of your stay,
be it for individual trips, sightseeing and/or shopping & daytrips.

We also offer sightseeing tours as well as day trips to such places as:
Windsor Safari Park, Cheltenham, Epsom, Ascot, The Henley Regatta & places too numerous to mention here.
So please contact our control centre and one of our controllers will be happy to discuss your requirements.

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I will be coming to the UK from the USA, Ireland or Spain can I book from this country?
Just call the local rate telephone number which is assigned to the country you are coming from and this will put you though to our UK control centre / U.K Booking office where one of our representative to will be happy to help you.
USA - 001 718 701 3319 - IRELAND - 00353 1657 1987 - SPAIN - 0034 93 802 3122

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Q; How Do I Make a Booking?
Simply see our contact us page where you will get all our contact information, you will also find an email facility that can be used to make a booking or alternativly you can call our control centeron the telephone number which is on the top of each page.


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Q; Insurance: Am I and are my goods insured?
All drivers are self-employed and legally responsible for their own Hire and Reward Insurance which is the UK's legal requirement for all Minicab/Private Hire drivers, which is also the same for London's Black Hackney carriage drivers commonly as the London Black Taxi.

The Minicab/Private Hire Company acts as an agency for these drivers and in as much as it charges the driver for work, therefore the company is not liable in any way form or manor unless it did not carry out its legal duty to ensure that the driver had up to date Hire & Reward insurance.

It should be noted that a Minicab/Private Hire vehicle is primarily a passenger vehicle
(The same as a London black Taxi) and does not carry Goods in transit insurance which is the insurance for goods for a high value. Therefore if you wish to transport goods of a high value you will need to take out your own insurance or transport these goods at your own risk.

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Q; How does the London Congestion charge affect my fare?
London Bases or registered Minicabs/Private Hire Vehicles are exempt from The London Congestion Zone charge.Therefore this makes no difference to fares. However it should be noted: that if you order a Minicab/Private Hire vehicle not registered with the London P.C.O. you will probably have to pay extra.


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